APFC (APAC Franchise Council) Member Standards

One of the hallmarks of a reputable industry is a commitment to high standards of conduct. The APFC Member Standards aim to enhance public perceptions of franchising, safeguard franchisor investments, protect franchise networks, and provide guidance for those starting their franchising journey.

The APFC encourages members to maintain standards worthy of franchise sector professionals. These standards guide acceptable conduct and help develop strong franchise relationships. The APFC believes the franchise sector is well-regulated with effective dispute resolution and disclosure provisions, and these Member Standards further promote best practices.

Members gain significant benefits by identifying with the APFC. Business practices should align with franchise best practices, reflecting these standards. While the Member Standards guide conduct, breaches will lead to disciplinary actions, including possible expulsion from the APFC. The APFC responds to complaints but does not police compliance actively. Use of the APFC logo does not certify compliance or endorse members.

Franchising Activities

All APFC members must conduct their franchising activities professionally and in accordance with relevant laws. They must comply with agreed standards of conduct.

Key Standards for APFC Members:

Legal Compliance

Abide by all relevant state and federal laws, including the Franchising Code of Conduct and the Competition and Consumer Act. Provide documentation upon request.

Integrity

Do not imitate trademarks or other identifiers misleadingly.

Ethical Sales

Do not sell franchises to those unlikely to succeed.

Professional Conduct

Avoid illegal, unethical, or improper dealings.

Standards for Franchisors and Franchisees

Recruitment: Assess if prospective franchisees have the necessary skills and resources.
Support: Provide training and support processes.
Communication: Be accessible and responsive, fostering mutual understanding.
Dispute Resolution: Resolve issues through communication, mediation, or arbitration.
Fair Dealings: Avoid unreasonable fees and conduct.

Standards for Suppliers to the Franchising Sector

Professionalism: Lawyers, accountants, consultants, and other suppliers should adhere to these guidelines.

Integrity: Respect franchise systems, avoid inflaming disputes, and maintain confidentiality.

Transparency: Disclose qualifications, conflicts of interest, and any significant interests.

APAC Franchise Council: Membership Inclusions

Events

Enjoy unparalleled networking opportunities at state, national, and regional events including networking breakfasts, panel discussions, national conferences, and more.

Business Connect

Leverage our Business Connect program to foster strategic relationships and collaborations within the franchise community. This initiative includes matchmaking services to connect members with potential business partners, investors, and key stakeholders to drive growth and innovation.

Education

Develop your knowledge and skills with APFC education programs, webinars, and mentoring sessions. Gain access to industry-leading insights and best practices to stay ahead in the franchising world.

Advice

Access cost-effective expert advice on business matters, pulse checks, and regular updates on legislative and policy issues relevant to small business and franchising. Stay informed and compliant with the latest industry regulations.

Exclusive Benefits

Gain exclusive access to a curated network of trusted businesses offering a range of services tailored to the franchise community. Enjoy discounts, special offers, and unique opportunities.

Private Meeting

Provides an opportunity for CEOs and Managing Directors of franchising companies to meet regularly in a confidential environment to discuss common issues affecting their businesses. Exchange ideas and solutions with peers in a trusted setting.

Free Mentoring Webinars

Each mentoring webinar is presented by a franchisor and their franchisee, discussing challenges faced and how they overcame them. Learn from real-world experiences and apply these lessons to your own franchise.

General Workshops

Participate in workshops teaching essential franchisee/franchisor/service provider skills, facilitated by accredited experts, with discounts for APFC members. Enhance your capabilities and improve your franchise operations.

Email Updates

Receive regular updates on legislative and policy issues relevant to franchising and small business. Stay informed about the latest developments and how they impact your franchise.

Are you committed to excellence in franchising?

Join the APAC Franchise Council and align with industry best practices. Register now to become part of a community dedicated to maintaining the highest standards in franchising.