Effective Date: June 24th, 2023

This Refund Policy applies to all purchases made through the APAC Franchise Council, including membership dues, training programs, coaching services, events, and related offerings.

1. All Sales Are Final

Due to the nature of our services—including digital resources, coaching, consulting, and educational programming—all payments made to the APAC Franchise Council are non-refundable. This includes, but is not limited to:

• Membership fees
• Online and in-person training programs
• Group or one-on-one coaching sessions
• Event registrations (workshops, webinars, conferences)
• Digital resources, toolkits, or access to CRM Bright and associated platforms

Once payment is processed, no refunds, credits, or transfers will be issued, regardless of participation or usage.

2. Event Registrations

Registrations for APAC-hosted events are non-refundable, including situations involving non-attendance or last-minute cancellations. Event access may be transferred to another eligible attendee upon written request, subject to approval and availability.

3. No Partial Refunds or Proration

We do not offer prorated refunds or partial credits for unused services, early termination, or schedule conflicts. All services are delivered as scheduled, and participation is the responsibility of the attendee.

4. Exceptions for Billing Errors

Refunds will only be considered under the following limited circumstances:

• Duplicate payments
• Verifiable billing errors
• Fraudulent charges (with appropriate documentation)

To request a review, you must submit a written request within 5 business days of the charge date to: Email: contact@apacfranchisecouncil.com

All decisions will be made at the sole discretion of the APAC Franchise Council and are final.

5. Changes to This Policy

The APAC Franchise Council reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on our website and apply to future transactions.